Visitax is an essential requirement for visiting many top destinations in Mexico. The tourist tax is mandatory for many travelers arriving from overseas.
MX Visitax PRO is here to guide you through the Visitax payment process, ensuring you complete each stage correctly. We help you get your approved payment QR code quickly and easily.
What is Visitax?
Visitax is a tourist tax imposed by the Quintana Roo State Government. The policy applies to all foreign tourists who visit this state of Mexico.
The tourist tax helps contribute to the maintenance and improvement of tourist facilities in Quintana Roo.
Tourist tax proceeds help support environmental initiatives, like beach conservation. This includes projects to control Sargassum, an invasive form of seaweed which affects some of Quintana Roo’s beaches.
Funds also go towards the protection of Mexico’s cultural heritage, including ancient archaeological sites from the Mayan civilization.

Tourist Tax for Quintana Roo Details
- Payable per person for a single entry to the region
- Mandatory for all international travelers
- Minors over the age of 4 must pay the tax
- Valid for your full stay (up to 180 days)
- Pay online in advance of your trip
- Get your approved QR code in 1 to 2 days
Do I Need to Pay Quintana Roo Visitax?
If you’re visiting Quintana Roo from overseas, and you’re not a Mexican citizen, you must pay Visitax for your trip.
The Visitax policy applies regardless of the length of time you plan to stay in Quintana Roo, or in Mexico.
It’s important to understand what happens if you do not pay Visitax. The tourist tax is a mandatory requirement, and failure to pay it could result in travel delays and complications when you arrive.
Do children need to pay Visitax?
The Quintana Roo Visitax policy applies to all foreign tourists, regardless of age. The only exemption is children under the age of 4 years old.
This means that older children must pay the tax, with each family member having their own individual payment confirmation.
It’s important for families traveling with children to be aware of this rule to avoid any issues on arrival in Mexico.
Is Visitax included in my plane tickets?
No, your Visitax Mexico contribution is not included in your flight tickets. The tax is a separate fee that must be paid independently.
How Can I Pay Visitax Mexico?
Submit your Visitax payment online. You can pay the tourist tax on this site through our easy-to-use payment portal.
Simply access the MX Visitax PRO application form and follow these simple steps:
- Visitax form: Fill in the online application with the required details
- Payment: Submit your payment securely through our platform
- Confirmation: Receive instant confirmation of your application via email
- Visitax approval: Await your official Visitax QR code by email
The entire application process is online. You do not need to visit a government office or complete any stage of the process in person.
Visitax processing times
Our system is optimized to process your Visitax applications as efficiently as possible.
Most applications are processed and approved within 1 day. However, we recommend applying at least 2 days before your departure to avoid any unforeseen delays.
Want to get prepared for your trip? With MX Visitax PRO, you can complete your Visitax application as far in advance as you like. We’ll then make sure your request is processed at the right time.
Should I print my Visitax confirmation?
Although your digital QR code is sufficient to show your approved Visitax payment, it’s a good idea to also print a copy of the QR code in case of technical issues.
Can I pay Quintana Roo Visitax on arrival?
There is no in-person payment option for the Visitax on arrival in Mexican airports. You must make the payment in advance online.
Paying Visitax in advance means you’ll have your approved QR code ready to present on arrival. This will help you avoid problems or delays and ensures you’re fully prepared when you get to Quintana Roo.
Where Does the Visitax Apply?
Visitax Mexico is valid for the entire Quintana Roo state. This includes popular destinations such as:
- Akumal
- Bacalar
- Cancun
- Cozumel
- Holbox Island
- Isla Mujeres
- Playa del Carmen
- Puerto Morelos
- Riviera Maya
- Tulum
Advantages of Applying With MX Visitax PRO
At MX Visitax PRO, we're committed to ensuring your visit to Quintana Roo starts smoothly. With our dedicated service, your Visitax application is expertly handled.
Choose MX Visitax PRO to process your tourist tax payment for the following benefits:
- User-friendly application — Complete our streamlined form in less than 10 minutes.
- Expert application review — Your application is checked for errors or missing details before submission.
- Comprehensive customer support — Get help with any questions or issues throughout the application process.
- Fast processing — Receive your approved Visitax QR code conveniently by email within 2 days.
- Secure platform — Your data and payment information is protected by our SSL encrypted software.
Ready to submit your tourist tax payment? Our application service is open 24/7.
Additional Embassy Registration Service
Travelers from the U.S., UK, Canada, Australia, and New Zealand can also opt in for our Embassy Registration service. You’ll get easy access to consular assistance and keep up to date with any travel alerts while you’re in Mexico.
There’s no need to fill out any extra forms. Simply check the Embassy Registration box when completing your application with MX Visitax PRO.
Fee Protection Service
Fee protection is an additional service where you can claim a full refund in the event of trip cancellation due to unforeseen circumstances like illness, flight cancellations, or emergencies. This service is available for up to 120 days after our payment is processed.
If you are unable to travel due to eligible reasons, you can request a refund through our simple online process. The Fee Protection covers the service fee, government fee, and any other service charges associated with your Visitax payment, only excluding the fee protection fee itself.
Here’s why Fee Protection is the perfect choice for you:
- Peace of mind: Travel with the mind that should something happen out of the ordinary you could get your fees back.
- Quick refund: The refund application process is online, quick and easy.
- Simple process: Your refund will be processed without the need for all that documentation or proof if you qualify.
Choose your fee protection to make sure you’re ready for any unforeseen changes in your travel plans.
Frequently Asked Questions about Visitax Mexico
Below are answers to commonly asked questions about Visitax for Quintana Roo.
Does every tourist destination in Quintana Roo require Visitax? Toggle faqs
Yes, Visitax is required for tourists visiting any part of Quintana Roo, including popular destinations like Cancun, Playa del Carmen, and Tulum.
Is there a penalty for not paying Visitax? Toggle faqs
While there's not a direct penalty, failure to pay Visitax can lead to complications during your stay or when trying to leave the country. It's best to pay ahead of time to avoid any issues.
How do I know if my Visitax payment was successful? Toggle faqs
After paying, you'll receive a confirmation via email. This confirmation includes a PDF document with a QR code, which you should keep as proof of payment.
What should I do if I have not received my Visitax QR code? Toggle faqs
If you have not received your QR code within 2 days, double-check your junk mail folder in case it has been mistakenly redirected. Please contact our support team if you cannot locate your QR code, or you need assistance.
How far in advance can I pay Visitax before my trip? Toggle faqs
You can pay the Visitax at any time before your arrival in Quintana Roo. Some requests can take up to 2 days to be processed, so please allow this amount of time or more.
Is Visitax required for transit through Quintana Roo? Toggle faqs
If you're only transiting through Quintana Roo and not leaving the airport, Visitax is not required. However, if you plan to exit the airport and enter Quintana Roo, even for a short period, you must pay the Visitax.
Can I get a refund if my travel plans change? Toggle faqs
Visitax payments are generally non-refundable, as the tax goes towards the maintenance and improvement of tourist facilities in Quintana Roo.